You can trust that your order will be quickly processed and safely delivered. We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide.
Items in stock will typically ship out within 2-5 business days.
How do you ship packages?
Your package will be prepared as soon as possible and sent by PTT Cargo.
Do you ship worldwide?
We provide free shipping to over 200 countries around the world. However, there are some locations that we are not able to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any customs fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get customs fees when they arrive at your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
9-16 Business days
Canada, Europe
10-20 Business days
Australia, New Zealand
10-20 Business days
Asia
10-20 Business days
Mexico, Central America, South America
15-30 Business days
Africa
20-40 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
You will receive an email once your order ships that contain your tracking information, but sometimes due to free shipping tracking is not available.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
